Your AI Voice Agent.
Built natively for Romanian.
Never miss a customer while working on a car lift, performing a dental procedure, or styling hair at the salon. CallAgent answers phone calls in fluid, natural Romanian, accurately understands industry terminology ("detartraj", "schimb de ulei", "balayage", "feedback"), and books appointments directly into your calendar.
Authentic Romanian phonetics, flawless diacritics, and curated local business vocabulary.
Audio streams and customer PII stay strictly in Frankfurt & Bucharest, never sent to the US.
Sub-600ms latency streaming audio with smart barge-in detection when callers speak.
Purchased minutes never expire at month-end. Transparent pay-as-you-go with zero hidden fees.
How a real conversation sounds
with CallAgent.
See how the agent understands context, captures domain-specific terms, and books appointments in real time.
Why generic US solutions fail
on the Romanian market.
Voice AI built for English cannot simply be translated. Here are the two fundamental reasons why CallAgent is engineered from the ground up for Romania.
Native Romanian Voice & Curated ASR for Local Jargon
International providers rely on generic multilingual models that impose an unnatural foreign accent over Romanian and stumble when callers use local medical terms, auto parts, or colloquial business terms.
Robotic American accent reading Romanian; butchers diacritics (ă, â, î, ș, ț); constantly mistranscribes common terms like "detartraj", "ambreiaj", or "feedback".
TTS model fine-tuned on native Romanian speakers with warm prosody and natural cadences. ASR model calibrated with domain-specific dictionaries for Romanian SMEs and contemporary loanwords.
100% EU-Hosted & Strict Protection of Customer PII
Phone calls contain sensitive personal identifiable information (PII): names, phone numbers, home addresses, clinical symptoms, vehicle plates, or billing information.
Audio streams and transcripts land on US servers (subject to the US Cloud Act), violating GDPR regulations and exposing clinics and businesses to ANSPDCP fines of up to 4% of annual revenue.
Processing and data storage strictly within European Union data centers (Frankfurt & Bucharest). We sign comprehensive DPAs, provide instant audio deletion post-call, and enforce end-to-end encryption.
Built for local businesses
and the engineers automating them.
Whether you run a clinic or auto workshop with phones ringing off the hook, or you are a developer looking to integrate a Romanian Voice Agent into your platform.
For Local Businesses & Appointment-Driven Services
Dental & Medical Clinics
Never leave patients with toothaches listening to unanswered ringing when reception is busy. The agent answers immediately, triages urgency, and books into the doctor's calendar.
- Triage routine vs emergency visits
- Syncs with Google Calendar / EHR
Auto Repair & Tire Shops
Mechanics have their hands on wrenches and parts. The agent picks up the phone, records the car model, notes reported symptoms, and reserves hydraulic lift time.
- Recognizes car makes & parts
- Calculates bay time & mechanics schedule
Hair & Beauty Salons
Never interrupt a coloring, lash, or hair session just to answer calls. The agent handles the booking and sends an automated SMS confirmation to the client.
- Selects preferred stylist
- Calculates multi-service durations
Restaurants & Event Venues
During lunch and dinner rushes, staff are focused on dining floor service. The agent takes table reservations and notes dietary preferences 24/7.
- Table capacity & available slots
- Special event inquiry routing
Activate conditional call forwarding when your line is busy or unanswered after 15 seconds. CallAgent intercepts precisely the customer calls you would otherwise lose.
For Software Developers & Technical Agencies
Native SIP Trunking with Romanian Telcos
Interconnect your existing phone numbers (+40) or Asterisk / FreePBX PBX systems directly via secure TLS/SRTP SIP trunks with our Frankfurt and Bucharest edge nodes.
Full-Duplex Streaming & Intelligent Barge-In
Our real-time VAD (Voice Activity Detection) stops AI speech synthesis instantaneously when the user begins speaking, delivering natural, uninterrupted dialogue.
Real-Time Sync with Your Core Database
Define OpenAPI/JSON tool-calling schemas. The voice agent calls your endpoints for inventory checks, calendar bookings, or lead creation in real time during live calls.
// Initialize CallAgent Romanian voice session
import { CallAgentClient } from '@callagent/sdk';
const client = new CallAgentClient({
apiKey: process.env.CALLAGENT_API_KEY,
region: 'eu-central-1', // 100% GDPR Frankfurt
});
const session = await client.voice.createSession({
voice: 'ro-RO-andreea-natural',
asrModel: 'ro-telephony-v2-loanwords',
telephony: {
sipTrunk: 'sip:+40317000000@telephony.callagent.ro'
},
tools: [
{
name: 'check_calendar_slot',
description: 'Check available appointment slots in clinic calendar',
parameters: {
type: 'object',
properties: {
serviceType: { type: 'string' },
preferredDay: { type: 'string' }
},
required: ['serviceType']
}
}
]
});How CallAgent works
in 3 simple steps.
No hardware to purchase, no complicated on-premise installations. Start taking automated calls in under 24 hours.
Connect your business number
Activate conditional call forwarding on your current carrier (Vodafone, Orange, Digi, Telekom) or get a dedicated Romanian local number (+40).
Define knowledge & calendar rules
We train your agent on your services, pricing guidelines, estimated durations, and connect Google Calendar, Outlook, or custom CRM software.
Calls answered 24/7
Customers speak naturally with the agent, bookings are saved instantly, and you receive an immediate WhatsApp/SMS summary of every conversation.
Simple prepaid pricing.
Credits never expire.
We do not believe in rigid monthly subscriptions with wasted minutes. Purchase a minute balance and use it at the natural pace of your business.
Starter Pilot
For local businesses looking to be first to market
- 500 call minutes included for live testing
- 1-on-1 guided onboarding with founding engineers
- Google Calendar integration & SMS alerts
- Dedicated direct support channel on WhatsApp
Business Prepaid
For clinics, auto shops, and salons with regular volume
- Flexible on-demand credit recharges
- Dedicated Romanian +40 number or forwarding
- Call transcripts & GDPR archive in the EU
- Intelligent live call transfer to humans for emergencies
Developer & API
For engineers and system integrators
- Full WebSocket & REST streaming API
- SIP Trunking engineered for conversational AI
- Custom Tool Calling & real-time Webhooks
- Sandbox API keys & OpenAPI documentation
Be among the first 20 businesses
testing CallAgent in Romania.
We are currently in pre-launch and providing white-glove 1-on-1 assistance for our founding pilot partners. We help configure your call workflows, connect your calendars, and provide 500 free minutes during the pilot.
Frequently asked questions about
CallAgent & Voice AI in Romania.
Everything you need to know about the technology, EU hosting, phone integration, and the pilot program.
What is CallAgent and how does it work?
CallAgent is an AI voice platform built specifically for the Romanian market. When a customer calls your business, the agent answers instantly in a warm, natural Romanian voice. It understands their intent, answers frequent questions, checks available calendar slots, and books appointments in real time, dispatching SMS confirmations to both you and the caller.
How does CallAgent differ from international tools like Vapi, Bland AI, or Retell?
US platforms use generic multilingual models that sound noticeably robotic or speak Romanian with a heavy foreign accent, frequently failing on diacritics and common loanwords ("detartraj", "schimb distributie", "balayage", "feedback"). CallAgent employs TTS models trained on native Romanian speakers and ASR tuned for local businesses. Crucially, 100% of our infrastructure is hosted in the EU, guaranteeing full GDPR compliance.
Where is customer data stored and how is GDPR compliance guaranteed?
Phone calls contain sensitive personal identifiable information (PII) — names, phone numbers, addresses, clinical notes, and vehicle details. CallAgent processes and stores data strictly in secure European Union data centers (Frankfurt and Bucharest). We provide signed DPAs and support automated audio deletion immediately after appointment processing.
How does CallAgent integrate with my existing business phone number?
You do not need to replace your business number. Simply activate conditional call forwarding (e.g., when your line is busy or unanswered after 15–20 seconds) from your current telecom provider to your dedicated CallAgent routing number. Alternatively, we can assign a new Romanian (+40) number or connect your VoIP PBX via direct SIP Trunking.
What happens if a customer asks an unexpected question or reports an emergency?
CallAgent strictly adheres to your custom business guidelines and never fabricates answers. If a caller asks something out of scope or reports an urgent issue, the agent can seamlessly transfer the live call to your personal mobile number or take a detailed message and send an instant high-priority alert via WhatsApp/SMS.
How does the prepaid pricing model work?
We operate on a straightforward prepaid credit model: you purchase minute credits and only pay for the exact seconds of conversation processed. Purchased minutes never expire at the end of the month, meaning you never lose money during seasonal slowdowns or holidays.
Can I use CallAgent as a software developer to build my own solution?
Yes! We provide complete API access (full-duplex WebSockets, REST endpoints, and SIP Trunking) designed for low-latency voice interaction. You can supply system prompts, define real-time JSON tool functions that the agent executes during the call, and receive webhooks with complete transcripts.
How can I join the Early Access Pilot Program?
We are currently enrolling the first 20 partner businesses in Romania. Send us an email at hello@callagent.ro or book a quick 15-minute introductory call. Pilot partners receive 500 complimentary call minutes and hands-on white-glove setup assistance directly with our engineering team.
Have a specific question about your software stack or industry workflow?
Write to us at hello@callagent.ro →